Refund policy

We don't offer return/refund keeping in mind the customer's health is important for us, specially during Covid-19. 
All purchases are final no returns exchange or trades.

Please verify your items before placing an order.

Please get in touch if you have questions or concerns about your specific item on the below mentioned email address.

luxurylashesnmore@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.